Click and Collect
Click and Collect at Just Hockey
When you’re ready to purchase your item online, select pick up in store as your delivery option
Check stock availability
Check stock in your local main JH store. If your items are unavailable, we’ll show you the closest stores with available stock
Select a store
During the checkout process, you can then select a pickup location based on store stock availability.
Collect your order
You will receive a confirmation email or SMS when your items are ready to be collected from your selected store.
What is Click & Collect and where is it available?
Click & Collect is a free service that allows you to shop online and collect your order from a selected/participating Just Hockey store.
Click & Collect is available at selected JH stores, stock is subject to availability.
Store trading hours do vary by location, visit the Store Locatorpage for further information.
How will I know when my order is ready for collection?
You will receive an order confirmation email and/or SMS advising when your order is ready for collection. This will vary by location.
What do I take in-store to pick up my order?
When collecting your order in store you will need a copy of your order confirmation email or SMS and valid photo identification. Valid photo identification includes Drivers Licence, Passport, Proof of Age Card.
You will be required to sign for your order at the time of collection.
Can someone collect my order on my behalf?
If you need someone to collect your order on your behalf, they will need a copy of the order confirmation email or SMS and valid photo identification.
Is there a charge for Click & Collect?
Click & Collect is a free service offered by Just Hockey.
How long to I have to collect my order?
Orders will be held for 14 days after being confirmed as ready for collection. If your order has not been collected by this time, it may be cancelled and a refund processed.
What if I need to change or cancel my order?
If you need to change or cancel your order for any reason, please contact the Customer Care Centre or email email@example.com . We will need to check the current status and advise you of the options available to best accommodate your request.
Can I return my items if they are not suitable?
If you need to return all or part of your order, you can do so at any JH store. Visit the Returns page for further information.
Can’t find the answer you’re looking for?
Please contact our Customer Care Centre on